Ordering for the Holidays
Thank you for considering the Hawaiian Pie Company as part of your holiday gatherings. To ensure that your holiday season is memorable and as worry free as can be, a lot of planning and preparation is involved. Which is why this page details nearly all the information you’ll need to pre-order or purchase a pie during the month of December.
We’ll hit some of the highlights first and then go into more detail later down the page. We encourage you to take in all the information as chances are any questions you may have will probably be answered here…
-Pie of the Month for December-
-Special Holiday Dates & Hours-
- FRI Dec 21 - Last Day to Submit/Change/Cancel a Christmas Pre-order
- SUN December 23 - OPEN: 10am - 2pm
- MON December 24 - Holiday Hours: 9am - 3pm
- TUE December 25 - CLOSED
- FRI Dec 28 - Last Day to Submit/Change/Cancel a New Year's Pre-order
- SUN December 30 - OPEN: 10am - 2pm
- MON December 31 - Holiday Hours: 9am - 3pm
- January 1-5 - CLOSED
Please note we will be closed the first week of January (the five days following New Year's)…because in full disclosure, we’d like to have a little bit of a rest after the busy holiday season. AND so we can also catch up on all the new Netflix shows that have come out! We will reopen for normal business operations on Tuesday, January 8th.
-How to Pre-Order for the Holidays-
- ONLINE - Visit our Holiday Menu page, select the pie/s you’d like to order, select a pickup day & time that works for you, and pay online [CLICK HERE for HOLIDAY Pre-Order]
- IN STORE - Visit us in shop and place your order in person.
- VIA PHONE - Give us a call and have your order details handy (pies, quantities, pickup date & time, payment info)
What information do you need if I walk in or call in my pre-order?
- Pies that you want (flavor/s, baked/frozen, quantity desired)
- Pick-up Date & Pick-up Time
- Your first and last name
- Contact information (phone & email)
- Credit/Debit card to pay for or hold your order
[ONLINE] Why do I see two pickup locations for your shop at checkout?
As not all pies are available to pre-order for Christmas & New Year’s, they are still available to purchase throughout the month (if that pie is in stock). The ‘Pickup Dec 1-21 & 26-28’ should be used for most orders throughout the month. ALL Christmas & New Year’s pre-orders should use the ‘Christmas & New Year’s Pick Up (Dec 22-24 & 29-31)’ as the pickup location. Selecting this location will allow you to select a pickup date during Christmas & New Year's weekends.
Should you select pies NOT LISTED in the ‘Holiday Menu’, the site will not allow you to pick up for Christmas or New Year’s.
Can I pick up my pre-order on Christmas Eve or New Year’s Eve?
Yes. We will be open on Christmas Eve and New Year’s Eve from 9am - 3pm.
Do I have to pre-pay for my Christmas or New Year’s order?
Yes. Due to the logistical coordination involved as well as the large number of pies allocated for Christmas & New Year’s we must ask for payment beforehand.
Can I CHANGE, CANCEL, or receive a REFUND for my order?
Yes! As long as you notify us before the end of business on the Fridays before Christmas and New Year’s (respectively) you can make changes to your order or even cancel your order. If you paid by credit card, your card will be refunded for the items you are cancelling. If you paid with cash you will receive a voucher/s to redeem for pie/s in the future.
After those Fridays all pre-orders will be locked in and ALL SALES ARE FINAL (no refunds will be given).
What is the last day that I can place a pre-order for holiday ordering?
Tentatively the deadlines are:
- For Christmas Weekend: FRIDAY, DECEMBER 21
- For New Year’s Weekend: FRIDAY, DECEMBER 28
Pies can still be purchased after the deadlines, but will be on a walk-in basis only.
-General Info for the Holidays-
What FULL SIZE pies will you be offering during December?
Our featured pie of the month is Strawberry Guava. Strawberry Guava is one of our most popular pies and we haven’t had it in a while so you should definitely pick one up! However, our most popular flavors (Passion Pear, Caramel Apple, etc.) will also be available throughout the month as well. As our menu changes and updates weekly, definitely check with us early in the week for what we’re offering. As this is a busy time for us, our lower stocked pies may not be available as they sell out as the month goes on.
What MINI pies will you be offering during December?
Our mini pie menu changes weekly and may even change 2-3 times a week during the month as certain mini pies sell out and different mini pies are restocked. If you’d like to pick up mini pies, please check with us that morning as our menu may change from day to day. If you’d like to place a large order of mini pies (10 or more of one flavor), we encourage you to place an order at least a week in advance.
Will you be offering MINI PIES or SPECIALS during Christmas Eve or New Year’s Eve?
For Christmas and New Year’s, most people are picking up full size pies for gatherings and celebrations. With that in mind our primary focus on those days will be to make sure that everyone that wants a full size pie can get one. Space in our ovens is limited and on these big holidays we give priority to full size pies. However, if space allows or if we have the time, we will bake mini pies or specials. Long story short, if you see them that day we have them, if you don’t see them on that day we don’t have them.
Should I order a pie ahead of time or should I pick one up?
We highly recommend placing an order in advance. We will be baking pies throughout the day during Christmas & New Year’s for walk-in customers, but supply will be dependent on what we have on hand when you come in to the shop.
When should I order my pies for Christmas or New Year’s?
Now! Fortune favors the bold. Good things don’t come to those that wait. We highly encourage you to place an order ahead of time so you can get the pies that you want for Christmas and New Year’s.